• 9/22/16 ePacket service to Hong Kong Open or Close

    Effective October 2, 2016 the Commercial ePacket service will be available to Hong Kong.  This brings the total number of countries to 29.  Hong Kong will be in Price Group 11.  Please let us know if you would like additional information about this trackable, cost-effective option for your eCommerce packages weighing 4.4 lbs or less.

  • 9/9/16 One day strike in Australia Open or Close

    Australia Post (AU) informs that the staff union in the Australian public service, which includes the Department of Immigration and Border Protection (DIBP) and the Department of Agriculture, which oversee the Customs clearance in all inbound OEs in Australia, has announced they will ask their members to go on strike on Friday 9 September 2016.

    The strike action will lead to delay on all inbound mail, both on 9 September and in the days following the action, due to the backlogs following the delays on the 9th.

  • 8/30/16 Canada Post reaches agreement with CUPW Open or Close

    OTTAWA – Canada Post is pleased to have reached tentative short-term agreements with the Canadian Union of Postal Workers (CUPW). The agreements will avert a work disruption, bringing much-needed certainty in the postal system for our employees and customers. Canadians can now use the postal system with confidence. This is especially important as Canadian businesses large and small are already planning for the upcoming holiday shipping season.

    These agreements are for a period of two years, rather than the typical four-year contracts negotiated in the past. The issues facing the Corporation, with declining mail volumes and a growing pension obligation, are complex. This approach provides more time for thoughtful discussion and analysis on how to best address these issues without the ongoing threat of a work disruption. The agreements must be ratified by members.

    Canada Post would also like to thank the mediators for their help in bringing a neutral perspective to the discussions.

  • 8/25/16 Earthquake in Italy affects delivery Open or Close

    Poste Italiane informs that following the big earthquake that hit Central Italy during the night of the 24th of August, postal services have been highly affected in large areas of the country. Currently the most impacted Italian districts are Lazio, Marche and Umbria. Additional information will be provided as soon as possible. 

  • 8/16/16 Update from Canada Post Open or Close

    Canada Post has posted an update on the ongoing negotiations with their labor union.  IMS will continue to monitor and advise our customers as needed.  Stay tuned ......

  • 8/9/16 One day strike in Australia Open or Close

    From the UPU .....

    The designated operator of Australia, Australia Post, asks us to inform the designated operators of other Union member countries of a one-day strike by staff of the Department of Immigration and Border Protection, who are responsible for customs clearance in all inbound offices of exchange, on Friday, 12 August 2016.

    This will cause delays to all inbound mail, both on 12 August and on the days following the strike, until the backlog is cleared.

    Australia Post thanks all member countries for their understanding.

  • 7/26/16 Canada Post negotiations continue Open or Close

    Not a lot to report this week, but negotiations are continuing.  The update from Canada Post can be found here.

  • 7/19/16 Update on Canada Post negotiations Open or Close

    Not much new to report, but both sides remain upbeat and appear to be making modest progress.  You can view updates from both Canada Post and the Canadian Union of Postal Workers

    IMS will continue to monitor and post updates.

  • 7/12/16 Signs of progress in CPC negotiations Open or Close

    Both sides have declared progress in the ongoing negotiations between Canada Post and the labor union.  Read more here.  IMS will continue to monitor closely.

  • 7/12/16 Canada Post agrees to 30 day extension Open or Close

    Canada Post (CPC) has withdrawn its latest 72 hour notice (of possible lockout) that would have ended today (Monday, July 11).  Both sides have agreed to a 30 day "cooling off period".  While CPC has proposed binding arbitration if the parties can't negotiate a settlement, the union does not favor arbitration at this point.  We'll have to stay tuned on that. 

    We're monitoring updates from the Canadian Broadcasting Corporation (CBC), Canada Post Corporation (CPC), and the Canadian Union of Postal Workers (CUPW) and we continue to get very mixed signals.

    IMS will continue to post updates to our blog.


IMS provides a professional expertise that is appreciated. They have taken care of our international mailing needs for over 15 years, regardless of the mailing requirements. They are a true partner when it comes to delivering exceptional service.

Kerry Still - Mail Services Manager, Walsworth

We have been utilizing IMS since the early 1990’s and we would not consider working with anyone else. IMS sets the bar by which we measure our other vendors. Their approach to customer service, their integrity, and their dedication to meeting our needs brings considerable value to our company every day.

David C. Rhoa - President, Lake Michigan Mailers, Inc.